• Assisting the Front Office Manager in attending Department Head daily briefing and Operation Meeting • Handling in house and non in house guest complained that relates back • Ensuring that concierge services would be the core of the hotel as the • main resource in terms of local and international information guide. This also • includes discretion and integrity and major attributes with tact and diplomacy • Arrival (departure) Experience; • Plan guest itinerary through their stay; • Handover complain which need to be follow up ; • Vip movement, Long Stay Guest movements,& any special guest in house . • Improving sales of rooms and exursions • Condacting inspections

Representation of the company, leading excursions, selling excursions, writing articles for a Russian regional  cross-cultural  magazine Asia. Assistant human resources manager. Securing tour packages and providing individual tours. Supplying sports events and entertainments. Sales traning course coordinator.

Liaising with customers and sub-contractors, implementing a psychologist test for staff and evaluation of results, consulting with customers and advising suitable bank accounts for them, presenting the bank’s profile to potential clients.

Writing articles (main themes - tourism, social problems, sport and etc); providing local news, searching for clients.

Assistant recruitment. Monitoring how sales staff interact with customers, interacting with customers by telephone and in person, implementing a psychologist test for staff and evaluation of results.

Yoga Theacher, Yoga Therapy

Clinical psychology Faculty, Psychologyst, Teacher of Psychology

Yoga Institute, Yoga Therapist

Tez Tour, Sales training course

Clinical faculty, Participation in group training a Gestalt-therapeutic (training and acquisition of skills in a Gestalt-psychological therapy)

Social work faculty, Team building training

Yoga Teacher Training, Yoga Teacher